Privacy Policy

Last updated: 6 September 2026

This Privacy Policy explains how VG Digital Solutions Limited (“we”, “us”, “our”) collects, uses, shares and protects your personal data. It covers this free website offer page and related enquiries, as well as our wider business activities where relevant.

Who we are

VG Digital Solutions Limited
Company No. 17195224 · Registered in England & Wales
Email: info@vgdigitalsolutions.com
Phone: Click here to call

Legal Framework

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Legal Bases for Processing

We only process personal data when we have a valid legal basis under UK GDPR:

• Consent: Where you have given clear, informed consent (for example, submitting this form or accepting optional cookies if used).
• Contract: Where processing is necessary to provide our services or take steps before entering a contract (for example, building your free website and setting up hosting).
• Legitimate Interests: For responding to enquiries, improving our services, and related business administration. We balance this against your rights.
• Legal Obligation: To comply with tax, accounting, regulatory, or other legal requirements.

Personal Data We Collect

Data you provide via this form

• Name
• Mobile number
• Business name
• That you are interested in the free website offer
• On the details form: email address, preferred contact method when the design is ready (text message and/or WhatsApp), business activity, location, services, domain preference, portfolio image source/links, logo (a link you provide or an image you upload), opening hours, company type, a short description of your business, any colour or website preferences, and any extra notes you add
• Any extra details you share by phone, WhatsApp, Facebook message or email

Automatically collected (where applicable)

• IP address and approximate location
• Device and browser information
• Pages viewed and basic usage data (first-party, cookieless analytics on this offer site)
• Advertising click identifiers from the URL when you arrive from an ad (for example fbclid from Meta, or gclid from Google Ads), held for that visit
• The Google tag on public pages of this offer site may set Google Ads cookies (for example _gcl_aw) so Google Ads can measure visits and conversions. We do not set Meta cookies (_fbp / _fbc) ourselves

How We Use Your Data

• To respond to your free website request and contact you by phone, text message, WhatsApp or related channels, including to confirm your details and tell you when the design is ready
• To design, deliver and host your website
• To manage the £14.99/month hosting arrangement if you proceed
• To measure and improve advertising (including Meta ads and Google Ads) when you submit this form — see below
• To meet legal and accounting obligations

We do not sell your personal data.

Meta (Facebook / Instagram) advertising measurement

If you submit the free website form after arriving from our Facebook or Instagram ads (the main offer page, not the Google Ads landing at /g), we may send a conversion event to Meta using the Conversions API (server-to-server). This helps us understand which ads lead to enquiries.

• We do not load the Meta browser Pixel on this offer site and we do not set Meta cookies (_fbp / _fbc) ourselves.
• We do not send this Meta event when you arrived via our Google Ads offer page.
• Data shared with Meta for this purpose is limited and may include: a hashed email address, hashed mobile number, hashed name parts, IP address, browser user agent, the page URL, and the ad click id if present in the link you used. This event is sent when the full website details form is completed.
• Contact details are hashed before transmission where Meta requires hashing.
• Legal basis: legitimate interests in measuring and improving our advertising, balanced against your rights; and/or steps related to your enquiry.

Meta processes data under its own terms and privacy policy as an independent or joint controller for ads measurement. You can manage ad preferences in your Meta account settings.

Google Ads conversion measurement

We load the Google tag on public pages of this offer site so Google Ads can measure visits and optimise ads. If you arrive from our Google Ads (the /g offer page) and complete the website details form, we send a conversion event when you reach the Google thank-you page (/thank-you-g). This helps us understand which ads lead to enquiries.

• The conversion event is not sent on the Facebook / Instagram thank-you page.
• Google may set cookies on your device for click and conversion measurement. You can manage ad personalisation in your Google account settings.
• Legal basis: legitimate interests in measuring and improving our advertising, balanced against your rights; and/or steps related to your enquiry.

Google processes data under its own terms and privacy policy as an independent or joint controller for ads measurement.

Intro video (YouTube)

This offer page embeds a short intro video hosted on YouTube, using YouTube’s privacy-enhanced embed (youtube-nocookie.com). We do not set YouTube cookies ourselves. When the player loads, Google/YouTube may set cookies on their own domain and process data under Google’s privacy policy.

Who We Share Your Personal Data With

• Our employees and authorised contractors
• Service providers (website hosting, email delivery, CRM tools, etc.)
• Meta Platforms (for advertising conversion measurement as described above), when you complete the Facebook / Instagram offer form — not when you complete the Google Ads offer form
• Google (Google tag on this offer site for Ads measurement; a conversion event is sent only when you complete the Google Ads offer form, not the Facebook / Instagram offer form)
• Professional advisers and regulators where legally required

International Data Transfers

Some service providers may be based outside the UK. When we transfer personal data internationally, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

How Long We Retain Your Personal Data

• Enquiry and lead data: up to 24 months, or until you ask us to delete it (where applicable)
• Client / hosting data: duration of the relationship plus 6 to 7 years for legal and tax obligations

Your Rights

You have the right to access, correct, delete, restrict or object to the processing of your personal data, and to withdraw consent where processing is based on consent. You also have the right to complain to the Information Commissioner’s Office (ICO).

To exercise any of these rights, contact us at info@vgdigitalsolutions.com or click here to call. We aim to respond within 5 working days.

Children

Our services are not directed at children under 16. We do not knowingly collect personal data from children.

Data Security

We implement appropriate technical and organisational measures to protect your personal data. No system is completely secure, but we take reasonable steps to reduce risk.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page with the effective date shown above.

Contact Us

Questions about this policy or your data:

VG Digital Solutions Limited
Company No. 17195224
info@vgdigitalsolutions.com
Click here to call